Effective Date: 20/8/2024
At DrSmartHome, we respect your privacy and understand the importance of protecting your personal information. If you wish to have your account and personal data deleted from our records, please follow the instructions below.
How to Request Data Deletion
If you would like to request the deletion of your account and all associated data, please send an email to [email protected] with the subject line “Data Deletion Request.”
Required Information
In your email, please include the following information:
Your User ID: This helps us identify your account and ensures that we delete the correct data.
Email Address: The request must be sent from the same email address you used to register your account. This is necessary for us to verify your identity and protect your data from unauthorized access.
Verification Process
To protect your privacy, we will only process data deletion requests sent from the registered email address associated with your account. Once we receive your request, we will verify your identity and confirm the deletion of your data.
Processing Time
Please allow up to 14 business days for us to process your data deletion request. You will receive a confirmation email once your data has been successfully deleted.
Contact Information
If you have any questions or need further assistance, feel free to contact us at [email protected].